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Privacy Policy

Effective: April 3rd, 2015
Last modified: April 3rd, 2015

Privacy Policy

 

Smoky Mountain Naturals (“We”, “Us”, “Company”) respect your privacy. We understand it is important to you and want you to know how we collect, use, share, and protect your information. This Privacy Policy tells you what information we collect from visitors of websites owned and controlled by the Company (“Website”), how we use that information, how we may share that information, how we protect your information, and your choices regarding your personal information.

 

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. THIS POLICY APPLIES TO THE WEBSITE AND RESIDENTS OF THE UNITED STATES. THIS POLICY DOES NOT APPLY TO INFORMATIONS PROVIDED THROUGH OTHER OFFLINE OR THIRD PARTY SOURCES.

 

THIS PRIVACY POLICY MAY BE UPDATED AT ANY TIME. WHEN THE PRIVACY POLICY IS CHANGED, MODIFIED, AND/OR AMENDED, THE REVISED PRIVACY POLICY WILL BE POSTED ON OUR WEBSITE AND THE EFFECTIVE DATE WILL BE NOTED. YOU ACCEPT ANY SUCH MODIFICATIONS TO THIS PRIVACY POLICY BY CONTINUED USE OF OUR WEBSITE AFTER SUCH MODIFICATIONS ARE MADE.

 

IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES OR YOU ARE NOT A UNITED STATES RESIDENT, PLEASE DO NOT USE OUR WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO THIS PRIVACY POLICY AND ANY MODIFICATIONS EFFECTIVE AT THE TIME OF YOUR VISIT.

 

 

  1. Information We Collect from You.

 

We collect two categories of information from visitors of our site: (1) information that is personally identifiable and (2) general information that does not personally identify the visitor.

 

“Personal Information” is information through which you can be personally identified. We collect personal information you voluntarily to provide to us, including through registrations, order information, applications, surveys or other inquiries.

 

“General Information” is information we obtain automatically from your connection, interaction with this Website and the use of Cookies and other technologies. General information does not identify you personally. General information we collect when you visit our Website may include but is not limited to the domain and host from which you access the Internet, the Internet protocol address of the computer you are using (“IP Address”), the browser software you are using, the operating system you are using, the date and time that you access our Website, the specific pages you visit at our Website, the number of visits you make to our Website, the number of visits to specific pages you make at our Website and products or services viewed at our Website. We do not identify your name from your Internet browser address, but we use it to compile statistics about visitors to our Website and preferences of our visitors.  

 

“Cookies” are small pieces of information which a website stores on your computer and can later retrieve. There are two kinds of cookies: first party and third party. First party cookies come from the website you are viewing and can either be temporary or persistent. Third party cookies come from other websites’ advertisements (such as pop-up or banner ads) on the website you are visiting. Websites might use third party cookies to track your web use for marketing purposes. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. Cookies cannot be read by a website other than the one that sets the cookie. We may use cookies to enhance the use of our Website. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

 

  1. What We Do with Your Information.

 

Personal Information

We may use your Personal Information to respond to your inquiries, provide information on products and services you request or have a representative contact you regarding our products or services. We may also use your Personal Information to update you on special offers related to our products or services, improve our products and services, provide product announcements or information regarding health topics, deliver other information we believe you may consider informative or useful and in any other way we may describe when you provide the information or to which you consent. We may occasionally contact you to gather customer service information to help us determine how we can improve our services and products to better meet your needs. We may also de-identify and/or aggregate data about visitors to the Website for various business purposes including product, service or program development and improvement.

 

This policy does not apply to Personal Information we collect from other sources. We may combine or cross-reference your Personal Information with other information we may have acquired about you or may acquire about you through third party sources, other than Google, as permitted by such sources to help further customize the information, products or services we provide to you.

 

General Information

We use the General Information we collect from you to help us understand and analyze visitors to our Website, including generating aggregate statistics. We may obtain this information directly or other third party services providers, including Google Analytics. (We have enabled Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations and Google Analytics Demographics and Interest Reporting. To see how Google uses this data, go to www.google.com/policies/privacy/partners/. If you want to disable this function on your computer, you can change your browser setting to disallow cookies.)This data can then be used to tailor this Website’s content, deliver a better experience for our visitors and manage our advertising. We may also collect, aggregate and maintain anonymous information about the visitors to our Website. We may further share such aggregate information about our visitors with advertisers, business partners, sponsors and other third parties.

 

  1. Sharing of Personal Information with Third Parties.

 

Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not sell or rent your Personal Information to third parties or disclose any personal information we gather from you on our Website to third parties.

 

From time to time, we may use third parties to provide products, services or otherwise support our business or collaborate with third parties with respect to development, promotion or other business activities related to a particular product or service. As a result, we may disclose Personal Information to contractors, service providers and other third parties but such disclosure will be limited to enabling those third parties to provide their products or services. We may also we disclose Personal Information to our subsidiaries and affiliates; to a third party in connection with a merger, divestiture, restructuring, reorganization, dissolution, sale or transfer of some or all of our assets or other similar corporate transactions or in connection with a bankruptcy, liquidation or similar proceeding.

 

We may also release your Personal Information to third parties as required by law, when we believe disclosure is necessary to comply with a legal or regulatory requirements, judicial proceeding, court order or legal process served on us, to protect the safety, rights or property of patients, customers, the public or the Company or defend the Company and its officers, directors, employees, attorneys, agents, contractors and partners, in connection with any legal action, claim, or dispute.

 

  1. How We Keep Your Information Secure.

 

We seek to safeguard the security of your Personal Information but we cannot guarantee the absolute security of your Personal Information, nor can we guarantee that information that you provide will not be intercepted while being transmitted to us over the Internet. Despite our efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your Personal Information over the Internet will be intercepted. Therefore, we urge you to take every precaution to protect your Personal Information when you are on the Internet.

 

  1. How to Opt Out.

 

To opt out, please do not provide your Personal Information to us, or after providing your Personal Information to us, please send written notification to us that you no longer wish to receive information and communications from us or otherwise share your Personal Information.

 

With respect to the collection and use of General Information, you have the ability to disable or manage the use of cookies on your computer using controls in your browser. However, you are not able to opt out of the uses of General Information otherwise collected as set forth in this policy. Please note that certain features of the Website may not be available when cookies are disabled. To learn more about how to manage cookies, visit http://www.allaboutcookies.org. At this time, we are not honoring “do not track” signals from Web browsers.  Please see the Third Party Websites and Ad Services section below to learn more about opting out of certain advertisement services.

 

  1. Other Important Notices

 

Children’s Privacy. We are committed to protecting the privacy of children. This Website is not designed or intended for children and we do not intentionally collect information about children under 13 years old. If a parent or guardian becomes aware that a child under 13 years old has provided Personal Information to us without their consent, please contact us at information listed under the Contact US section below.

 

Third Party Websites and Ad Services. Please be aware that our Website may have links to third-party websites that may collect Personal Information about you. When you click on one of these third-party links, you are entering another website. We do not have control over any third party website and this Privacy Policy does not cover the information practices or policies of such third-party websites. We encourage you to read the privacy policies of all such websites since their privacy policies may be materially different than our Privacy Policy.

 

In addition, some advertisements on the Website are served by third-party advertisers, ad networks, ad servers and/or via Google. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about our users. This may include information about users' behavior on this and other websites to serve them interested-based (behavioral) advertising. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement, we recommend that you contact the responsible advertiser directly. You can also use Ad Settings to manage the Google Ads you see and opt out of interest based ads. However, please be aware that even if you opt out of interest based ads, you may still see ads based on other factors such as your general location derived from your IP address, your browser type, and recent previous searches related to your current search.  To learn how to opt out of Google Analytics Features, please see Google Analytics currently available opt-out options.

 

Contact Us. If you would like to update your personal information, change your preferences or have any questions or concerns about your privacy, you may contact us at: [email protected]