Creams & Lotions
Aging and Exercise
How is SmokyMountainNaturals.com different from other websites?
Smoky Mountain Naturals is devoted to promoting natural health and healing through diet, supplements, hormones, and general holistic lifestyle. We buy the highest quality and ethical ingredients in the world while offering our products at the most reasonable price on the market. We believe everyone should have the ability to achieve optimal health, our sale prices have the customer in mind. We are a Christian-based, family-owned LLC. Our purpose and passion is to provide the best products available. We are based out of Nashville, TN and root from Charlotte, NC. Our business is fully centered on others, giving a portion of our profits to reputable charities. From our customer service to our high quality products, we try to serve you, the customer, as if you too were a part of the family. We invite you to read more about us in the "
Why are our products much cheaper than our competitors?
When people see cheaper prices they almost automatically assume it is a cheaper product. That is not true with our products. Our Estriol cream is three times as strong as that of our competitors, lasts three times as long, and is made with higher quality ingredients. Our Progesterone and DIM follow the same suit. We would prefer to be fair in our pricing rather than taking advantage of market trends. We believe everyone should have a fair chance at proper health, and our prices reflect that.
What are the details of your 100% Product Guarantee (No-hassle returns)?
We have a 100% guarantee on all of our products! If you are not satisfied with any of products for any reason, we will accept any return- no questions asked! To receive a refund, you must follow these steps: 1) Order must be within 30 days of purchase date 2) refund must be mailed to: P.O. Box 101335 Nashville, TN 37224 3) Must include order number/ID, your name and email! It is as easy and hassle-free as that!.
Is it safe to buy online?
Buying online is absolutely one of the safest ways to shop! We use a 3rd party processor which handles the transaction to ensure safety and security without any human involvement. Using the latest encryption technology ensures a foolproof shopping experience that you can feel good about. If you prefer, we're happy to accept a check or money order via the mail, see above for our address.
Is the checkout process secure?
Yes. We use 128-bit SSL encryption to ensure secure transfer of data on critical pages of the website. Our shopping cart is fully secure and certified. All credit card processing is done via secure payment gateway. We never share your information with anyone for any reason.
Can I pay with paypal?
Of course! During the checkout process, you will be prompted to select your payment method. All you have to do is select Paypal. Your payment will be done through their secure server and then you will be redirected back to our website! This is their normal, world renowned process.
I don't have a credit card, can I send a money order or check?
click here for our mail order form
and return it to us at the address on the bottom of the form.
How will my order be shipped and how long will it take to receive my order?
SmokyMountainNaturals.com is dedicated to providing the best possible experience when shopping online for natural vitamins, estrogen creams, and products for hormone replacement therapy. Our shipping department specializes in both domestic and international orders. We ship all orders through the USPS. Orders are shipped first class mail or priority mail according to their weight. With orders going out everyday, our average arrival time is between 3-7 business days from the date an order was placed! We even include a free tracking number with each order. We also keep you continually up-to-date with the status of your order! Once you place an order, you will receive an order confirmation. Once your order is shipped, you will receive an email from Stamps.com letting you know that your order has been shipped. That email will contain a tracking number for you to be able to follow your orders journey to you! If you do not receive an information via email, that generally means that you email information is incorrect. For international orders, because of the wide variance in processing time for each country, arrival timelines are impossible to set. For most international orders, it can take between 2 weeks to a month and a half. It is completely dependent on the rate at which your countries customs processes your order and allows it to enter your country! Please contact us if you have any specific questions!
What are the domestic shipping charges, international shipping charges, and rules for interational orders?
Domestic: Within the US, Alaska, Hawaii, US Virgin Islands and Puerto Rico the shipping cost is $4.95 for 1 - 3 products, $6.95 for 4 and more products. For each order, you will receive an email with a tracking number free of charge. We ship orders through the USPS by First Class Mail or Priority Mail, depending on the size of order. It usually takes anywhere from 3 to 7 business days to deliver, depending on the destination; however, sometimes it can take longer, especially to areas outside of continental US. International: We ship by US postal service only to the following countries: Australia ($16.95-$18.95), Belgium ($10.95-$12.95), Bermuda ($10.95-$12.95), Canada ($6.95-8.95), Denmark ($10.95-$12.95), Finland ($16.95-$18.95), France ($10.95-$12.95), Great Britain ($10.95-$12.95), Ireland ($10.95-$12.95), Japan ($19.95-$21.95), Luxembourg ($10.95-$12.95), Netherlands ($10.95-$12.95), New Zealand ($19.95-$21.95), Sweden ($10.95-$12.95), United Kingdom ($10.95-$12.95), and Virgin Islands (British) ($10.95-$12.95). We ship by Air Mail only. These rates apply to all orders regardless of size!
For international customers placing orders to countries that do not allow one or all of our products (Particularly, but not limited to, Ireland) please note that it is illegal for you to purchase such products. In addition, the products offered for sale would be liable for seizure at the point of entry, and subject to destruction without compensation. Please check your country's banned products before purcasing from us- It is your responsibilty.
How can I contact Smoky Mountain Naturals with any questions?
You can contact us by completing a
, sending us an email to
Should I use Estriol Cream and/or Progesterone Cream?
The owners and operators of SmokyMountainNaturals.com know that Estriol and Progesterone are the two most common hormones that are deficient in menopausal women suffering with symptoms such as hot flashes, mood swings, night sweats, vaginal dryness, etc. Therefore, based on this information found in research articles and books such as “What your doctor may not tell you about menopause” by Dr. Lee along with e-mails received from previous customers we have anecdotal evidence that women experiencing menopausal symptoms can find relieve with our products. However, the only way to truly know if you need to use these types of products is to have your hormone levels tested. Some women have a medical history that requires a doctor’s evaluation to determine if they should use these types of products. Questions concerning prior history of cysts, cancer and questions concerning using our creams vs. Rx interactions, previous disease, other types of hormone replacement should be sent to a doctor. We are not doctors and cannot give medical advice. We know it can be difficult to find a physician aware and educated on bio-identical HRT so we offer free information from articles, books and we also offer ZRT hormone testing kits to make it easier to make a decision that is best for you. With purchase you receive a kit that includes two pre-paid hormone testing along with the shipping slip to the lab. You only need to add additional payment if you wish to test more than 2 hormones. If so there is a $35 fee for each hormone and a check should be included in the kit to ZRT Laboratories. Follow all directions in the kit to ensure accuracy and check off the hormones to be tested on the testing sheet. When you receive the results it includes a easy to read range and you will truly know if you have a deficiency and can benefit from using the creams.
What does it mean if one of your products does not work for me?
All of our products are 100% guaranteed to be of the highest quality. Results are not guaranteed since each individual is biologically unique and not everyone responds the same way to natural supplements. If you are using one of our Estrogen replacement creams and you are not seeing results, there is a large chance that you do not have a deficiency in that hormone being supplemented. It could also be possible that you have developed above normal levels and therefore, should reduce the dosage or stop using the cream until levels fall back to normal. Please be sure to have your hormone levels tested to ensure you are supplementing the correct form of Estrogen! Also, other drugs or medications that you are using could be interacting with the cream, making is less effective or could cause side effects. This is why we suggest consulting a doctor for individual concerns and recommendations.
Why do your Estriol and Progesterone creams improve menopausal symptoms best when used together?
Estriol is one of the three estrogens most commonly associated with menopausal symptoms. Progesterone is a non-estrogen female hormone that is also associated with menopausal symptoms when it's levels are deficient. Therefore, if you use both products together raising the two hormones to "youthful" levels you will have a better chance of alleviating menopausal symptoms. In addition, several studies indicate that progesterone cream can reduce the risk of cancer that is involved with HRT.
How do I use both creams together?
Apply 1 serving of Estriol Cream 1x/daily.
For vaginal dryness apply externally only. This should be applied to the vulva of the vagina. Apply 1/4 a tsp of the Estriol cream to the vagina daily for 7 -10 days (10 for extreme cases of atrophy). Maintenance: Apply 2-3 times per week. Continued use is needed to maintain results. We recommend that the cream not be applied internally.
For all other symptoms do not exceed 1 serving per day and also rotate application to the inner wrists, neck and abdomen. It has been shown that applying the cream to only one spot over time creates saturation of the area affecting absorption and possibly acne.
If you are using Estriol Cream for vaginal symptoms AND other menopausal symptoms, do NOT exceed 1 serving per day. Once you are in the maintenance phase (applying vaginally 3-4 days/week) you may apply the cream to the other areas mentioned on the days that you do not apply vaginally.
Progesterone application depends on your stage of menopause. Postmenopausal women: Apply 1/4 teaspoon to chest, stomach or abdomen daily for two weeks per calendar month. i.e. Day 1-Day 14 for each calendar month. Premenopausal Women: Cycle from day 12 to 26 (day 1 is first day of period) by applying 1/2 teaspoon daily. The progesterone cream is best to be used at night. The creams are not meant to be mixed together and should be applied to different areas if you are using on the same day (As will happen 2 weeks out of the month). During these two weeks you can apply the estriol in the morning and progesterone at night. Research shows that progesterone can aid in sleep, therefore making it more useful to use at night. Please always check your hormonal levels periodically to ensure deficiency and that you need to use the creams. Visit our article
"How to balance your basic hormones"
concerning our other products such as melatonin, DHEA and soon Pregnenolone.
What is the source of your Estriol and Progesterone? Are they synthetic?
No, our products are not synthetic estrogens such as the Rx Premarin. Our powders are derived from all natural non-gmo Wild Yam. However, our products do not contain wild yam as we only extract the sterols from the plant. Our creams do not contain Soy.
Should Estriol and Progesterone Cream be applied in the morning or at night??
We recommend that estriol be applied in the morning and progesterone be applied at night. Progesterone has been shown in research to aid in sleep. This will also avoid application issues between the two creams if they are being used together, as we recommend.
Can Estriol Cream be used as a face cream?
Although the primary purpose of our cream is for menopausal symptoms, research has shown that estriol can reduce the appearance of wrinkles, particularly "crows feet" around the eye. However, please do not exceed more than 1 serving per day. If you are using the cream for other symptoms, please rotate area of application. If you are not menopausal please do not use estriol cream for the face.
What is Smoky Mountain Naturals terms of conditions and disclaimer?
Information contained on SmokyMountainNaturals.com such as text, graphics, images and other materials are for educational use only. Although not guaranteed, every attempt has been made for accuracy by using academic literature from medical doctors and experts in the field. The information contained on SmokyMountainNaturals.com is not intended to be a substitute for medical doctor advice or service. Results from following the information contained on SmokyMountainNaturals.com will vary from individual to individual. If you have any concerns or concerns about potential risks with implementing the information on SmokyMountainNaturals.com, you should contact a medical doctor for assistance and advice. Statements contained herein are not meant as medical advice, and have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent disease. Always consult with your professional health care provider concerning your health conditions.
***California Proposition 65 Warning: This product contains chemicals known to the state of California to cause birth defects or other reproductive harm.
© Smoky Mountain Naturals, LLC
P.O. Box 101335
Nashville, TN 37224
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