We take great pride in our Customer Service. You will never be given an automated email response. Each time you contact us, one of Smoky Mountain Naturals’ representatives will respond genuinely to you. If you have any questions, comments, or concerns about your order, our website, or products, feel free to contact us anytime. You will be contacted back within two business days. We look forward to hearing from you and helping you in your health and fitness journey. We truly take your health seriously!